Dual Client Crash Fix

See Also: Troubleshooting, Server Information, Server Rules

Windows 7 and Vista

1. This is caused by the User Account Control popup when you open the other client.
2. You have to remove the shadow effect of that popup window to fix this issue.
   • Follow this guide
3. Now you need to set compatibility to your XileRO Files.
4. Right-click on xile.exe, setup.exe, and Play XileRO.exe and set its Compatibility to Windows XP Service Pack 3, if you're running Windows 7.
5. Right-click on xile.exe, setup.exe, and Play XileRO.exe and tick the box next to Run as Administrator.
6. 
7. Now you need to fix your Graphic Settings.
8. Open setup.exe and select the first option in Graphic Device (which should be Direct3D HAL or Direct3D T&L HAL).
9. Then set your preferred resolution for the game.
10. 
11. Right-click on Play XileRO.exe and tick the box next to Run as Administrator.
12. Be sure to grab the latest patch through Play XileRO.exe
13. Avoid installing the game to Program Files. Try to install it to somewhere like C:\Games\ (Program Files are a protected directory)
14. Disable Anti Virus AND Windows Defender Firewall software before installing and/or patching. (Especially in the case of Avast and McAfee)
15. If you use Warsaw (a bank software popular in Brazil), you will need to uninstall it.
    • NOW you can Dual Client no problem.^{WE HOPE.}

Windows 10

1. Click your Start Menu or press your Windows Key (⊞)
2. Type in 'UAC'
3. 
4. Click on "Change User Account Control settings".
5. 
6. Change your setting to the bottom most option on the slider to 'Never Notify'.
7. Press 'OK' and you should have successfully removed the dimming effect.
8. Now you need to set compatibility to your XileRO Files.
9. Right-click on xile.exe, setup.exe, and Play XileRO.exe and set its Compatibility mode to Windows 7, if you're running Windows 10.
10. Right-click on xile.exe, setup.exe, and Play XileRO.exe and tick the box next to Run as Administrator.
11. 
12. Now you need to fix your Graphic Settings.
13. Open setup.exe and select the first option in Graphic Device (which should be Direct3D HAL or Direct3D T&L HAL).
14. Then set your preferred resolution for the game.
15. 
16. Right-click on Play XileRO.exe and tick the box next to Run as Administrator.
17. Be sure to grab the latest patch through Play XileRO.exe
18. Avoid installing the game to Program Files. Try to install it to somewhere like C:\Games\ (Program Files are a protected directory)
19. Disable Anti Virus AND Windows Defender Firewall software before installing and/or patching. (Especially in the case of Avast and McAfee)
20. If you use Warsaw (a bank software popular in Brazil), you will need to uninstall it.
    • NOW you can Dual Client no problem.^{WE HOPE.}